A trademark cease and desist letter tells someone that they appear to be infringing your mark and asks them to stop by a set date. It identifies your registered rights, describes the infringing use with evidence, lists your demands and sets a deadline. It is not a court order, and it can prompt a legal response, so keep it accurate.
A trademark cease and desist letter tells a person or business that they appear to be infringing your mark and asks them to stop by a set date. A good letter identifies your registered rights, describes the infringing use precisely, backs it with evidence, lists what you want done and sets a deadline. It is not a court order, and it can prompt a legal response, so it has to be accurate.
This page gives you a reusable template, explains what each part does, covers delivery and what to do if the letter is ignored, and sets out when a marketplace report is the better tool and when to bring in counsel. It is general information, not legal advice.
When a letter is the right tool
A cease and desist letter is one option among several. For a single listing on a large marketplace, the platform's reporting tool is usually faster: it removes the listing without depending on the seller's goodwill. A letter is more useful when:
- The infringer runs its own web shop, where no marketplace can remove the listing for you.
- The same seller operates on several platforms and you want one demand that covers all of them.
- A seller keeps relisting after removals.
- You want a written record that the other party was told about your rights, which can matter if the case goes further.
Before you write, check that you have a case: that your mark covers the goods in question and that the use is likely to confuse buyers. Our guide to what trademark infringement is explains the test.
The template
Copy the letter below and replace every bracketed field. Remove any paragraph that does not apply.
[Your company name]
[Address], [Email], [Phone][Date]
To: [Recipient name or store name]
[Recipient address or email, as shown on the listing or seller profile]Re: Infringement of the [BRAND] trademark, Reg. No. [number]
Dear [Name or Sir or Madam],
We are [company name], the owner of the trademark [BRAND], registered with [trademark office, e.g. the United States Patent and Trademark Office] under registration number [number] for [goods, e.g. outdoor clothing in class 25]. We have used this mark in commerce since [year], and it identifies our products to customers.
It has come to our attention that you are offering products under [the BRAND name / a logo identical to ours / the name [NAME]] at the following locations:
- [Listing URL], listing ID [ID], captured on [date]
- [Listing URL], listing ID [ID], captured on [date]
[Choose one: These products are not genuine [BRAND] products and were not made or authorized by us. / Your use of this name on identical goods is likely to cause customers to believe that your products come from, or are approved by, our company.] We did not authorize this use.
We therefore ask that you, by [date, e.g. 14 days from this letter]:
- Stop using the [BRAND] mark, and any confusingly similar mark, in connection with the products described above;
- Remove or edit the listings identified above, and any other listings using the mark;
- [Optional: Tell us how many units you have sold and where you obtained them;]
- Confirm in writing that you have done so.
This letter is sent without prejudice to our rights, all of which are reserved. We would prefer to resolve this matter without further action. Please reply to [email] by the date above.
Sincerely,
[Name]
[Title], [Company name]
What each part does
| Part | Purpose | Tips |
|---|---|---|
| Sender details | Shows who owns the right and how to reply | Use a business address and a monitored email |
| Subject line | Names the right at stake | Include the registration number |
| Statement of rights | Establishes ownership and scope | Name the office, number and the goods covered |
| Description of the use | Pins down exactly what infringes | List each URL and ID with the capture date |
| Why it infringes | Connects the use to confusion or counterfeiting | Say "not genuine" only if you can prove it |
| Demands | Tells the recipient what will resolve the matter | Keep them specific and reasonable |
| Deadline | Creates a clear point to follow up | Choose a short, reasonable period, such as 14 days |
| Reservation of rights | Makes clear you are not waiving anything | Keep it short and factual |
Evidence goes with the letter, not in it
Keep the letter short and attach the proof: dated captures of each listing, your registration certificate and, for counterfeits, photos from a test purchase next to your genuine product. Our counterfeit evidence checklist lists what to collect.
How to deliver it
You need an address the recipient actually reads and proof that the letter arrived.
- Find the seller's contact details. In the US, the INFORM Consumers Act requires online marketplaces to disclose the name, physical address and contact details of high-volume sellers with $20,000 or more in annual sales on the platform. In the EU, the Digital Services Act requires marketplaces to show trader contact information. Check the seller profile first.
- Send by email and by tracked post when you have both. Email is fast, and a tracked letter gives you proof of delivery.
- Check the marketplace's rules before using its messaging system. Platforms often limit what sellers and third parties can send through it.
- Keep a copy of the letter, the attachments and the delivery proof, with the date.
Mistakes to avoid
- Claiming more than you own. A mark registered for clothing does not automatically cover kitchenware. Stay within your registration.
- Calling genuine goods counterfeit. A reseller of genuine products is not a counterfeiter, and saying otherwise weakens your position.
- Threats you will not carry out. Promising a lawsuit you will not file teaches the recipient to ignore you.
- An aggressive tone. Letters get forwarded and posted online. A calm, factual letter is harder to criticize and easier to comply with.
- Ignoring local rules. Some countries restrict unjustified threats of infringement proceedings. The UK, for example, lets a person harmed by an unjustified threat about a trade mark seek a court remedy.
A letter can start a dispute
The USPTO's guidance for recipients lists their options: respond, negotiate, do nothing, or file first and ask a court to declare that they do not infringe. Send a letter only if you are confident in your rights and ready for the reply.
If the letter is ignored
Silence is common, especially from marketplace sellers based in another country. A practical sequence:
- Send one follow-up after the deadline, referring to the first letter and its date.
- Report the listings to each marketplace through its IP program, and mention that the seller was notified. A platform decision does not depend on the seller replying.
- Check whether the listings come back under new IDs or stores, and record each one.
- Speak with counsel if the seller is causing real harm, is based where you can enforce, or keeps returning.
Marketplace reports as an alternative
For listings on large marketplaces, the platform's reporting tool is usually the first step, not the last. Amazon has Brand Registry's Report a Violation tool and a public Report Infringement form, eBay has the Verified Rights Owner (VeRO) program with its Notice of Claimed Infringement, and most other platforms have their own IP portals. They are free, they do not require the seller's cooperation, and they act on the listing directly. For copied photos or descriptions, a DMCA takedown notice or the platform's copyright report is often the simplest route.
When to involve counsel
A letter you write yourself is fine for a clear case against a small seller. Bring in a trademark attorney when:
- The recipient disputes your rights or claims earlier use of the mark.
- The recipient is a large or well-advised business.
- You are prepared to sue, or you want to preserve claims for damages.
- The infringement crosses borders, and you need advice on where to act.
- You have received a response from a lawyer.
How Valigard helps
Valigard helps you prepare the evidence a letter relies on. It searches marketplaces worldwide for listings that reuse your official product photos, keeps the listing URL, title, price, seller name and store page for each one, and saves a timestamped copy of the page. A seller look-up adds details about who is behind a store, and an evidence pack exports the record as a PDF.
Valigard does not send legal letters or act as a law firm. It prepares a takedown notice draft and report text you can adapt, and you decide what to send and where.
Frequently asked questions
What should a trademark cease and desist letter include?
Your identity and your trademark registration details, a precise description of the infringing use with links and dates, why it is likely to confuse buyers, what you want the recipient to do, a deadline to reply and your contact details. Keep it factual and avoid threats you are not prepared to carry out.
Can I send a cease and desist letter myself?
Yes. In most countries anyone can write one, and many brands send simple letters themselves for clear cases. A letter from an attorney usually carries more weight, and counsel is worth involving when the recipient is a large business, disputes your rights or when you are prepared to sue.
Is a cease and desist letter legally binding?
No. It is a demand, not a court order. The recipient is not obliged to comply, but ignoring a well-founded letter can weigh against them later, and the letter documents that they were told about your rights. Only a court decision or settlement agreement binds them.
What happens if a cease and desist letter is ignored?
You can send one follow-up, report the listing to the marketplace, or ask counsel about legal action. Many online cases end with a marketplace report rather than a lawsuit. Keep a dated record of the letter, the delivery proof and the listing, because you will need them if the case escalates.
Should I send a cease and desist letter or report to the marketplace first?
For a listing on a marketplace, the platform's own reporting tool is usually faster and cheaper. A letter makes more sense when the seller runs its own web shop, operates across several platforms, or keeps coming back after removals.
Sources
- USPTO: I received a letter or email
- USPTO: About trademark infringement
- FTC: Informing Businesses about the INFORM Consumers Act
- GOV.UK: IP (Unjustified Threats) Act
Last reviewed 27 Sep 2026. Marketplace procedures change; check the official pages before you file. This guide is general information, not legal advice.